Privacy Policy

Last Updated: January 12, 2025

At JinYer Balance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number when you fill out our contact form
  • Project Information: Details about services you're interested in and your project requirements
  • Automatic Information: IP address, browser type, device information, and usage data collected through our hosting provider (Vercel)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process and fulfill your service requests
  • Send you information about our services (only if you opt-in)
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except:

  • Service Providers: Formspree (contact form processing), Vercel (website hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure hosting infrastructure (Vercel)
  • Spam protection on contact forms (honeypot method)
  • Limited access to personal information

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide services you have requested
  • Comply with legal obligations (typically 7 years for business records)
  • Resolve disputes and enforce our agreements

Contact form submissions are stored by Formspree and can be deleted upon request.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a portable format

To exercise these rights, contact us at: privacy@jinyerbalance.com

7. Cookies and Tracking

We use minimal cookies necessary for website functionality:

  • Essential Cookies: Required for website operation (Vercel hosting)
  • No Marketing Cookies: We do not use tracking cookies for advertising purposes

8. Third-Party Services

Our website uses the following third-party services:

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and posting the new policy on our website.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

JinYer Balance
Email: privacy@jinyerbalance.com
Website: Contact Form

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of personal information collected, sold, or shared
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: We do not sell your personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise your California privacy rights, contact us at privacy@jinyerbalance.com

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process your data based on consent, contract performance, or legitimate interests
  • Data Protection Officer: For GDPR inquiries, contact dpo@jinyerbalance.com
  • Supervisory Authority: You have the right to lodge a complaint with your local data protection authority