Privacy Policy
1. Information We Collect
Information You Provide
When you contact us, place an order, or use our services, we may collect your name, email address, phone number, billing and shipping address, and any other information you choose to provide.
Information Collected Automatically
When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
2. How We Use Information
We use the information we collect to:
- Process and fulfill orders placed through our store
- Respond to your inquiries and provide customer support
- Send transactional emails (order confirmations, shipping notifications)
- Improve our website, services, and user experience
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Sharing of Information
We share personal information only with service providers necessary to operate our business and fulfill your orders:
- Stripe — payment processing. Your payment data is handled directly by Stripe and is subject to Stripe's Privacy Policy.
- Printful — print-on-demand fulfillment. Shipping information is shared with Printful to produce and ship your order.
- Cloudflare — hosting and content delivery. Cloudflare processes traffic data in accordance with their privacy policy.
We may disclose information if required by law, court order, or to protect our legal rights.
4. Cookies & Tracking
We use minimal cookies to support site functionality (such as language preference). We do not use advertising cookies or cross-site tracking cookies.
You can control cookie settings through your browser. Disabling cookies may affect certain site features such as language persistence.
5. Third-Party Services
Our website may contain links to third-party services (Apple Music, Instagram, TikTok, YouTube, etc.). This Privacy Policy does not apply to those services. We encourage you to review their privacy policies before interacting with them.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Payment card data is never stored on our servers — all transactions are processed via Stripe's PCI-compliant infrastructure.
No method of transmission over the internet is 100% secure. If you believe your information has been compromised, contact us immediately at [email protected].
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. You may also have the right to object to or restrict certain processing.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
JinYer Balance
Email: [email protected]
Website: jinyerbalance.com